Step 1. Unpack and Set Up
IMPORTANT: Place the machine in the upright position and wait 24 hours before using it
Set Up
Machine must be placed at last 6" on all sides from walls and other appliances.
The back of the machine must be at least 4" from walls.
Electrical Requirements:
Plug the machine into a standard 3 prong 120V outlet. IMPORTANT: DO NOT plug more than 2 machines into a single circuit.
15A (1725W): You may plug in 2 Coldsnap machines into a single circuit OR one ColdSnap machine and one appliance that uses 850W or less.
20A (2300W): You may plug in 2 ColdSnap machines into a single circuit OR one ColdSnap machine and one kitchen appliance of any wattage.
Step 2. Operations
IMPORTANT: Place the machine in the upright position and wait 24 hours before using it
Set Up
- Ensure no pod is in the machine and then turn on the machine. Wait about 2 minutes for the screen on the machine to indicate it is ready.
- To make a frozen treat
- Push the slide top all the way back
- Insert pod with flavor label and QR code on top
- Place bowl under dispense
- Wait ~2 minutes for product to freeze and dispense
*Troubleshooting tip: If machine cannot read the QR code, push the slide all the way back and try again. If the machine still cannot read the QR code, select your product manually from the menu
Please Note:
The first dispense after powering on may take longer than subsequent dispenses
Do not freeze pods prior to use. Only put room temperature pods in teh appliance.
Do not remove QR label of endcap from the pod prior to use.
To maximize shelf life, do not store pods above 75F/24C
Step 3. Merchandising Station
Set Up
1. Unbox and set up your merchandiser
2. Place your merchandiser behind your ColdSnap machine
3. Place your small pod rack to the left of your machine next to "Choose Your Flavor"
4. Place your utensils and napkin holder to the right of the machine
5. It's that easy! You're ready to go!
Space Requirements
Merchandiser Display Dimensions 44.5"W x 39.4"H
ColdSnap Machine Dimensions: 17.75"H x 11.5"W x 19.5"L
Troubleshooting
Hand wash drip tray with dish soap and warm water. The drip tray IS NOT dishwasher safe. Wipe down shell with a damp cloth.
Push slide back and remove pod.
Machine is beeping
Push slide back and remove pod.
Dispensing is taking a long time
When the machine is used for the first time (after being off for 4+ hours), it can take up to 2 1/2 minutes to dispense and subsequence dispenses should take about 2 minutes. If dispensing ice cream takes longer than that, check the following:
1. Make sure the machine is at least 6 inches from other appliances or walls for adequate airflow.
2. The room temperature should be less than 75F. Higher temperatures will result in longer freeze times.
3. Longer freeze times can occur at higher altitude.
The pod is stuck in the machine
If this happens, turn off the machine and wait 1 minute before turning it back on. This will initiate a startup sequence that should release the pod.
Nothing was dispensed
This can happen if the wrong mixing cycle was manually chosen. Make sure to select the correct category (Ice Cream, Frozen Smoothie, or Non-Dairy) and then select the correct flavor.
the machine does not know what pod was placed in it
This will happen if the QR code is damaged. In that case, please manually enter the pod flavor you wish to dispense. If the QR code is not damaged, open the slide fully and then slowly close the lid, giving the camera more time to scan the QR code.