Customer Spotlight: Pharmaceutical Company

Challenge

A pharmaceutical company faced the challenge of creating a more inviting and engaging cafeteria experience to encourage employees to return to the office and foster more social interaction in the workplace. The cafeteria needed to offer something fun and appealing to draw employees in, while also maintaining efficiency and a low-maintenance setup.

 

Solution

ColdSnap provided a solution by offering a convenient and fun ice cream service. With a variety of flavors including chocolate, vanilla, salted caramel, and coffee, ColdSnap’s on-demand ice cream machine quickly became a key attraction. By placing the unit near the lobby and offering a toppings bar with sprinkles and chocolate syrup, the office could offer a treat that not only brought employees together but also created a positive atmosphere.

Implementation

By integrating ColdSnap into the cafeteria, they drew people in without a significant investment of time or resources. The ice cream’s competitive pricing ensures accessibility. During the day, employees can purchase their ice cream at the coffee bar, and during off-hours, payment is available via a convenient kiosk. The minimal cleanup required has been a key benefit, reducing the maintenance burden compared to traditional soft-serve machines.

 

Results

ColdSnap’s ice cream offering has had a measurable impact on the office’s cafeteria environment. Employees are drawn to the ice cream bar in groups, enjoying a quick break with ice cream and connecting with colleagues. The presence of ColdSnap has lightened the mood and made the cafeteria more fun and lively. Feedback from employees has been overwhelmingly positive, with many expressing surprise at the quality of the ice cream and the variety of flavors. The product has proven to be a great value. The ice cream machine has become a staple in the cafeteria, driving more foot traffic and creating a welcoming space for employees.

In the Words of Michael V., Director of Dining Services

ColdSnap has been an amazing addition to our office. While we don’t have a formal return-to-office mandate, the ColdSnap machine has created a fun incentive for people to come in. Our employees are genuinely surprised by how good the ice cream is – they never expected ice cream from a can to taste this great, and the flavors have been a huge hit. We’ve even set up a little toppings bar, and it’s turned the cafeteria into a more relaxed, enjoyable space. It’s a great way for people to take a break, connect, and recharge. I often see small groups of employees hanging out, chatting over ice cream, which has helped create a real sense of community. And, best of all, there’s no cleanup involved – after dealing with the hassle of soft-serve machines in the past, the simplicity of ColdSnap has been a huge time-saver for us.

– Michael V.

 

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